Telephoning ABC
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Question 1 of 8
1. Question
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If you call a company and don’t introduce yourself, what would be the question the person who picked up the phone could ask?
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Question 2 of 8
2. Question
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When do you say ‘hang on’?
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Question 3 of 8
3. Question
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Please … and I’ll put you through.
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Question 4 of 8
4. Question
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What is the expression used to connect two people over the telephone?
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Question 5 of 8
5. Question
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What phrase do you often hear when calling busy companies like the post office?
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Question 6 of 8
6. Question
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What would be the best way to start a message you leave on voicemail?
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Question 7 of 8
7. Question
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If someone leaves you a message on voicemail, you have to _______ it.
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Question 8 of 8
8. Question
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A telephone call in which three or more people can hear and speak with one another is a _______ .
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