Podcast Quiz Telephoning
After listening to the Podcast about telephoning, take this test to see how much you’ve learned!
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Question 1 of 11
1. Question
Please mark the following statement as True or False.
You should learn important idioms and phrases for telephoning so you are prepared when you receive a call.
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Question 2 of 11
2. Question
Please mark the following statement as True or False.
It’s unnecessary to make notes about what you would like to talk about before an important phone call.
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Question 3 of 11
3. Question
Please mark the following statement as True or False.
If you have trouble understanding a native speaker you can always ask them to speak more slowly.
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Question 4 of 11
4. Question
Please mark the following statement as True or False.
To make sure you understood the caller correctly, you should never ask for a summarization.
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Question 5 of 11
5. Question
Please mark the following statement as True or False.
The best way to prepare for phone calls in English is practice!
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Question 6 of 11
6. Question
Please select the correct answers (multiple answers possible).
When you pick up the phone, you can say:
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Question 7 of 11
7. Question
Please select the correct answer.
A standard phone call would begin with something like:
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Question 8 of 11
8. Question
Please select the correct answer.
What does it mean when somebody says: ‘Speaking’, like in ‘Can I speak to Mr. James’ and the other person answers: ‘Speaking’?
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Question 9 of 11
9. Question
Please select the correct answers (multiple answers possible).
How can you ask a native speaker to speak more slowly and clearly?
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Question 10 of 11
10. Question
Please select the correct answers (multiple answers possible).
What are some examples for active listening?
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Question 11 of 11
11. Question
Please select the correct answers (multiple answers possible).
What can you say if you’re completely lost and cannot understand the caller, and would like to put the caller on hold to get some help?
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