A good way to build empathy with your business partner is to use active listening techniques to show that you understand, agree, share his feelings, show surprise, etc.
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Please match the following sentences with the right answer, using the correct expression of active listening.
- What a shame, but I understand.
- Of course! I’d love to go, sounds fun!
- Yes, certainly. It will be ready by then.
- Oh, that’s interesting. I wonder what they find out.
- No way, that’s amazing!
- You’re kidding. He can’t even manage his own workload.
- Sounds great, I heard they serve really good food.
- Indeed, it is delicious.
I’m really sorry, but I won’t be able to come to your birthday party on Saturday.
Do you want to go to the party with me Saturday night?
Do you think you can have your report ready by Wednesday?
I heard that they are doing a research on how flying might affect your mood.
I managed to get us tickets to the show tomorrow!
Did you hear that Peter got promoted to General Manager?
We were planning on going out to that new Restaurant tonight.
This pasta simply tastes amazing.