Telephone Etiquette

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Frage 1 of 8
1. Frage
Please mark if the following statement is True or False.
When you call somebody, you never need to introduce yourself.
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Frage 2 of 8
2. Frage
Please mark if the following statement is True or False.
Make an effort to speak slowly and clearly, especially when speaking with somebody who speaks another language.
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Frage 3 of 8
3. Frage
Please mark if the following statement is True or False.
When you work at a business, it’s common to state your name and the name of the company when picking up the phone.
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Frage 4 of 8
4. Frage
Please mark if the following statement is True or False.
Try to use a lot of slang and local dialect words.
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Frage 5 of 8
5. Frage
Please mark if the following statement is True or False.
Don’t talk with your mouth full (this actually applies to all situations in life ;) )
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Frage 6 of 8
6. Frage
Please mark if the following statement is True or False.
It doesn’t matter if you’re in a bad mood, you can always be rude to people when talking on the phone.
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Frage 7 of 8
7. Frage
Please mark if the following statement is True or False.
Try to speak at a pleasant volume, not too loud nor too silent.
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Frage 8 of 8
8. Frage
Please mark if the following statement is True or False.
Especially when it’s a business phone call, it is a good idea to take notes during the call.
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