Telephone Etiquette

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Frage 1 / 81. Frage
Please mark if the following statement is True or False.
When you call somebody, you never need to introduce yourself.
RichtigFalsch -
Frage 2 / 82. Frage
Please mark if the following statement is True or False.
Make an effort to speak slowly and clearly, especially when speaking with somebody who speaks another language.
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Frage 3 / 83. Frage
Please mark if the following statement is True or False.
When you work at a business, it’s common to state your name and the name of the company when picking up the phone.
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Frage 4 / 84. Frage
Please mark if the following statement is True or False.
Try to use a lot of slang and local dialect words.
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Frage 5 / 85. Frage
Please mark if the following statement is True or False.
Don’t talk with your mouth full (this actually applies to all situations in life ;) )
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Frage 6 / 86. Frage
Please mark if the following statement is True or False.
It doesn’t matter if you’re in a bad mood, you can always be rude to people when talking on the phone.
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Frage 7 / 87. Frage
Please mark if the following statement is True or False.
Try to speak at a pleasant volume, not too loud nor too silent.
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Frage 8 / 88. Frage
Please mark if the following statement is True or False.
Especially when it’s a business phone call, it is a good idea to take notes during the call.
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